Impact Monitoring and Evaluation
Our Services
Design Participatory Evaluation Frameworks
We move beyond traditional reporting by operationalizing "Outcome Ladders" and "Reflection Loops". We design systems that involve your stakeholders in the evaluation process, fostering genuine local ownership and continuous learning.
Measure Actual Behavioral Competency
We go deeper than self-reported satisfaction by engineering rigorous competency assessments. This allows us to identify and close the "Confidence-Competence Gap" between perceived skill and actual operational mastery.
Surface Systemic Risks & Barriers
We benchmark your programs against global standards to diagnose structural friction points. We specialize in identifying "Data Silos" and mapping the barriers faced by "digitally excluded" or marginalized populations.
Quantify Social Value (SROI)
We help you measure the broader social return on your investment, providing the data needed to communicate impact to donors and advocate for policy integration. We turn complex outcomes into clear, evidence-based narratives of value.
Architect Strategic Roadmaps
We synthesize field findings into actionable, long-term development roadmaps. We provide the strategic intelligence necessary to transition from a "funded project" to a suggested "integrated policy solution" that is built to last
Transforming Corporate ESG Data into Award-Winning Impact
We partnered with a UN agency to evaluate a national digital initiative aimed at expanding access to mental health knowledge, support, and social rights for vulnerable groups.
What we did for them:
Targeted Sustainability Benchmarking
Executed deep-dive research into top-tier awards and green certifications sector-specific to identify high-value opportunities for the brand.
Gap Analysis & Stakeholder Insights
Conducted an audit of existing sustainability programs, supplemented by stakeholder interviews, to map internal initiatives against global evaluation criteria.
High-Impact Narrative Development
Collaborated with leadership team to craft compelling submission content, ensuring key messaging resonated with the rigorous standards of award committees.
Strategic Optimization
Delivered a roadmap of actionable recommendations to enhance program competitiveness and long-term sustainability maturity.
Strategic ARE Framework Design
Operationalized a five-step "Outcome Ladder" to link specific activities directly to long-term social impacts, ensuring the project remained agile.
Mixed Methods Deep Dives
Conducted intensive fieldwork, including on-site monitoring in 9 provinces and deep-dive qualitative studies to extract granular user journeys and identify local constraints.
Competency Gap Analysis
Engineered a "Four-Level Application Ladder" to measure actual behavioral competency, successfully identifying a critical "Confidence-Competence Gap" (93% confidence vs. 60% actual mastery) to inform future training rigor.
Systemic Interoperability Benchmarking
Benchmarked the platform against WHO Digital Health Guidelines and the NASSS Framework, surfacing critical risks such as "Data Silos".
Facilitated Reflection Loops
Led structured "Reflection Loops" with government officials, CSOs, and tech developers to co-create a sustainability roadmap and technical optimizations
The Impacts
Bridging the Confidence-Competence Gap: Identified that while 93.6% of participants reported high confidence, actual average competency scores were 6/10. This insight allowed the project to pivot from simple awareness training to a rigorous, competency-based certification model.
Optimizing User Experience: Surfaced user journeys to recommend a "Lite Mode" and "Direct SOS" feature. These strategic design pivots were engineered to reduce reporting friction by at least 50% for elderly and distressed users
Our Impacts
Our Partners
